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2020 was a very unusual year. What can you tell us about it?
The pandemic brought to light two strategic dimensions of the Samsic Group's activities in terms of society and the environment. Firstly, our clients have become aware of the "essential" nature of our jobs, which protect people’s health, support integration and drive innovation. Daytime cleaning service, which is now more widely accepted by our clients, brings the cleaners out of the shadows and into the light. It also helps reduce inequalities and strengthens social ties at our clients' sites. Secondly, the pandemic also revealed the role we can play in protecting our environment and the planet. For many years, our commitment to the environment has led us to constantly seek technological innovation to reduce our impact. We want to do even more and accelerate our progress via our new Sustainable Development program "Samsic Planet 2030".
How have you supported this societal transformation?
"The most important thing for us was to stay connected with all our employees and clients. Internally, we rolled out three CSR initiatives during the lockdown, - the "Connected2You" newsletter, a news feed highlighting all the efforts of our field and back-office employees for our clients, across the 25 countries where we operate, - the 1st CSR Webinars for the release of our 2020 report with more than one thousand employees connected, - and the presentation of "Samsic Planet 2030". For our clients, we launched the "CSR Meetings" Challenge, a daring semantic choice in this context, but one that makes a lot of sense - a major event that brings together our 25 countries to co-build more sustainable partnerships and environmentally- conscious commitments with our clients. This challenge will mobilize our teams through December 31, 2021 and will reward the best CSR performance and impact.
What are your ambitions for 2021?
In accordance with the United Nations Sustainable Development Goals and the Paris Agreement, our ambitions are resolutely turned towards the environment, a major focus of our "Samsic Planet 2030" program. A number of projects have been launched, such as eco-friendly services, a carbon footprint of our real estate, responsible purchasing, the circular economy, mobility and biodiversity, all of which unite and engage all the subsidiaries and functions concerned. The initiatives have really taken off, and our employees are extremely motivated to increase our environmental sustainability. With its focus on community and co-construction, the "Samsic Planet Community" will undoubtedly be a source of cohesion and eco-friendly innovation.
